ntroduction
At Nirjag Software, customer satisfaction is important to us. However, due to the nature of digital software products, all sales made through our platform are final. Once a software license, activation key, or download link has been issued, ownership of the product is transferred to the customer, and refunds cannot be processed under any circumstances. By completing a purchase on our website, you acknowledge and agree to this Refund Policy.
All Sales Are Final
All purchases made through software.nirjag.com are considered final and non-refundable. Once a digital product has been delivered—whether through a download link, license key, or activation code—it is deemed used and cannot be recalled, voided, or resold. Because digital items are intangible and accessible immediately after purchase, it is not possible to provide refunds, exchanges, or replacements.
This policy ensures fairness to both our customers and software developers, maintaining product authenticity and preventing unauthorized usage or duplication of software licenses.
Non-Refundable Circumstances
Refunds will not be issued under any of the following conditions, including but not limited to:
- Buyer’s remorse, accidental purchase, or change of mind after payment.
- Incompatibility of the software with your hardware, system, or operating environment.
- Failure to understand or operate the software due to lack of technical knowledge or skill.
- Issues resulting from incorrect installation or misuse of the product.
- Delay in activation caused by user error, unstable network connection, or third-party system failure.
- Purchase made without checking system or version compatibility with your device or operating system.
- Any claim made after the license key or download link has already been accessed or activated.
Once the software license is activated or downloaded, it is considered fully delivered and non-returnable according to digital commerce standards.
Responsibility of the Customer
Before completing your purchase, please ensure that:
- You have reviewed all product descriptions carefully.
- Your system meets the minimum and recommended requirements mentioned on the product page.
- You have a stable internet connection suitable for downloading and activating software.
- You verify the version compatibility with your device or operating system.
- You fully understand the software’s functionality and intended purpose.
It is the buyer’s responsibility to confirm such details prior to purchase, as Nirjag Software cannot be held accountable for product misselection or misinterpretation.
Product Delivery
After successful payment, you will receive your license key and download instructions via email or your Nirjag Software account dashboard. Please ensure you enter a valid email address while ordering. In case you do not receive your license key within the specified delivery window, contact our support team for assistance. While we guarantee product delivery, we cannot issue refunds once a product or key has been successfully delivered.
Defective or Invalid Keys
In the rare case that a product key is proven to be invalid or non-functional, you must notify our support team within 48 hours of delivery. Our team will verify the issue with the vendor or software provider and, if necessary, arrange a replacement key. However, this will be limited to product replacement only. Refunds will not be issued even in such events.
Acceptance of Refund Policy
By placing an order on software.nirjag.com, you confirm that you have carefully read, understood, and agreed to all terms outlined in this Refund Policy. You also acknowledge that digital products cannot be resold or deactivated once delivered, and that Nirjag Software bears no responsibility for user error, incompatibility issues, or lack of product understanding.
This policy is in place to protect both buyers and developers, ensuring a transparent and fair purchase experience for all digital software distributed through Nirjag Softwar